How can we help?

UK: 1–3 working days by Royal Mail Tracked 48 or 24, or Special Delivery. Europe: 3–7 working days. Rest of the world: 5–10 working days. UPS and DHL are available for faster international delivery.

UK delivery starts at £2.95. International prices depend on the service and weight and are shown at checkout before you pay.

Yes. We email your tracking number when the order is posted, and it’s always in your account.

Switch off mobile data, put the SIM in and wait for signal, then message us your order number on WhatsApp or Telegram. We add the credit remotely.

Some SIMs come with roaming switched on — check the product title. SIMs are made to be activated in the UK.

Most phones from 2019 onwards do. If you’re not sure, message us your phone model before ordering.

Open the email with your QR code, then go to Settings → Mobile → Add eSIM and scan it.

We deliver to your address and email your tracking. Your account keeps your details and every order, so you can check it any time.

Sign in to My account and open the order to see its status and tracking.

Debit or credit card, PayPal, or bank transfer. With bank transfer we post your order once the money arrives.